Privacy Policy

Last updated: July 1, 2026

1. Introduction

At TrustCollector, we respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, process, and safeguard your information when you use our platform, widgets, and services. Our business is built on trust, and transparency is at the core of everything we do.

2. Information We Collect

We collect information that you voluntarily provide to us when you register for an account, connect integrations, or use our testimonial collection tools. This includes:

  • Account Information: Your name, email address, and billing details necessary to provide our services.
  • Customer Data: Testimonials, reviews, names, and avatars of your customers that you choose to collect or import via our platform.
  • Usage Data: Information on how you interact with our platform, such as feature usage and widget views, to help us improve the product.

3. How We Use Your Information

We do not sell your personal data. We use the information we collect strictly to:

  • Provide, maintain, and improve the TrustCollector platform.
  • Process your transactions and manage your subscription.
  • Display your collected testimonials securely via our embedded widgets (Walls of Love).
  • Communicate with you regarding account updates, security alerts, and support requests.

4. Data Security & Storage

We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. All data is encrypted in transit and at rest. Your payment information is securely processed by Stripe; we never store full credit card numbers on our servers.

5. Third-Party Integrations

If you choose to import reviews from third-party platforms (like Google, G2, or LinkedIn), we act strictly in accordance with their respective API terms. We only fetch publicly available review data that you explicitly authorize us to retrieve for display on your own Wall of Love.

6. Your Rights

You have the right to access, correct, or delete your personal data at any time. You can manage your account information directly from your dashboard or contact us to request full deletion of your account and associated customer data.

7. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please reach out to us via our official support channels or on Twitter.